At Wrap and Write, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

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1. Returns

• Eligibility:

  • Items can be returned within 7 days of delivery.

  • Products must be unused, in their original packaging, and in the same condition as when you received them.

  • Non-returnable items: Customized or personalized products, perishable items, and products marked as “Final Sale.”

• Process:

  1. Email us at [Your Email] or call us at [Your Contact Number] with your order details.

  2. We will review your request and provide return instructions.

  3. Once we receive and inspect the returned item, we will notify you about the approval or rejection of your return.

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2. Refunds

• If your return is approved, a refund will be processed within 5–7 business days.

• Refunds will be credited to your original method of payment.

• Shipping charges (if any) are non-refundable.

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3. Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, contact us at [Your Email] within 7 days of delivery.

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4. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please inform us within 48 hours of delivery.

• Provide photos of the product and packaging for quicker resolution.

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5. Cancellations

• Orders can be cancelled within 24 hours of purchase if they haven’t been shipped yet.

• Once shipped, the order cannot be cancelled.

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6. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Wrap and Write
Email:

• info@wrapandwrite.com

Phone

• (+91)- 7827 035 009